Effective Date: July 26, 2026

At Berricle (accessible via berricle.shop), protecting the privacy and personal data of our customers is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our store or purchase Chair products and related furniture items within the United States.

By accessing or using our store, you agree to the collection and use of information in accordance with this policy and applicable United States federal and state privacy laws.

1. Information We Collect

To process your orders smoothly and provide customer support, we collect the following types of information:

A. Personal Information You Provide Directly

When you place an order, create an account, or contact support, we collect:

  • Contact Details: Full name, email address (support@berricle.shop), and phone number (+1 413-784-8720).
  • Shipping & Billing Address: Complete delivery details (street address, city, state, zip code).
  • Payment Information: Payment details processed securely through PayPal and Stripe. Note: Berricle does not store or process your sensitive credit/debit card numbers directly on our servers.

B. Automatically Collected Information

Through our e-commerce platform (WooCommerce) and standard web technologies, we automatically gather:

  • IP address, browser type, device details, operating system, and language preferences.
  • Browsing history, pages viewed, and referral URLs collected via essential site cookies.

2. How We Use Your Personal Information

We use your personal data strictly for commercial, transactional, and operational purposes:

  • Order Fulfillment & Shipping: Processing orders, packing items, and coordinating delivery via parcel carriers (USPS, UPS, FedEx).
  • Customer Care: Providing 24/7 support via Live Chat and Email, or reaching out via phone for order updates and delivery details.
  • Payment Verification: Processing transactions securely and preventing fraud via PayPal and Stripe.
  • Legal Compliance: Complying with state tax laws, FTC regulations, and consumer protection laws.

3. Payment Security & Data Protection

All transactions on our store are secured with 256-bit Secure Sockets Layer (SSL) encryption technology.

  • Our payment processors (PayPal and Stripe) comply fully with Payment Card Industry Data Security Standards (PCI-DSS).
  • We implement administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or alteration of your personal data.

4. Sharing Your Personal Information

Berricle does not sell, rent, or trade your personal information to third parties. We share data only with necessary operational partners:

  • Logistics & Carriers: Sharing delivery names, addresses, and phone numbers with shipping partners (USPS, UPS, FedEx) for order fulfillment.
  • E-Commerce Platform: Hosted on WooCommerce for order processing and checkout management.
  • Legal Requirement: Disclosing information when required by law, subpoena, or governmental regulation to protect our legal rights.

5. Cookies & Tracking Technologies

We use essential and functional cookies to:

  • Keep track of items added to your shopping cart.
  • Remember your browsing preferences and speed up site navigation.
  • Ensure security during the checkout process.

You can disable cookies through your browser settings, though doing so may affect cart functionality.

6. Your Consumer Privacy Rights

Depending on your US state of residence (including Massachusetts, California CCPA/CPRA, etc.), you have specific privacy rights regarding your data:

  • Right to Access / Know: Request information on the personal data we hold about you.
  • Right to Deletion: Request the removal of your personal information from our databases.
  • Right to Correction: Request updates to incorrect or incomplete information.
  • Right to Non-Discrimination: Equal service and pricing when exercising your privacy rights.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please reach out to us:

  • Store Name: Berricle
  • Business Address: 88 Redlands St, Springfield, MA 01104, USA
  • Phone Number: +1 413-784-8720
  • Business Email: support@berricle.shop
  • Customer Support Availability: Live Chat & Email are 24/7 Active
  • Warehouse Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM